Messung Systems

Search

FAQ | Download Center | Site Map | Stock Update

Customer Satisfaction Survey Form

Customer Information:

Name *

Organization *

Email *

Product Performance:

Please tick the products you purchase from us?		How do you find quality of our product?
Products	Purchase	Excellent	Good	Satisfactory	Fair	Poor
PLC
Servo
Inverter
GOT
IPC_MEE
E-Terminal

How do you rate Us?

Products	Excellent	Good	Satisfactory	Fair	Poor
1. Enquiry/Order
Ease of Obtaining Product Information:
Our Response to your enquiries.
Professionalism / Courtesy of Sales Staff
Sense of urgency shown by us in response to your enquiry
Presentation & content of quotation.
2. Delivery
Receipt of Order acknowledgement & delivery information
Timeliness of Delivery
Information on Despatch of product.
Quality of Packaging.
3. Product & Application Support
Product Support
Technical support on application
Appropriate Solution with committed time
4. Repair & Services
Product Support within warranty period
Availability of our service engineers
Sense of urgency shown on the repair/service
Time taken for repairs
Cost of repairs
Knowledge & skills
5. General
Content of our website "www.messung.com"

Thank you for your co-operation and inputs

Marketing Department

Messung Systems Private Ltd.